Compliance is a by-product of a well designed secure network. If you design having security at the core, your compliance is a logical conclusion.
This simple document describes your approach to running a solid and secure network. All IT decisions are based on your policy.
Users are constantly tempted with new innovative techniques to open some e-mail or visit some site. Keeping them informed and vigilant is the key.
We are involved in the security community to constantly stay abreast of the latest best practices. You can't be secure if you're not informed.
Using SANS Top 20 and NIST frameworks allows us to use formal network design architecture delivering the latest security advancements.
Save time, money, and staff frustration with ready to use templates.
Quarterly rist assessments to gauge progress and show real effort in keeping patients data secure.
This is not only a template to send to 3rd party vendors, but also vendor management to keep agreements up to date.
Going beyond Risk Assessments, IT Audits provide a clear picture on all aspects of your technology
It's not done unless you can report on it - the pinnacle of SeamlessHIPAA is your ability to get up to date reports.
Over 16 year of experience providing technology to dental practices, we've uncovered and documented the most cost-effective design for your computer system.
We've learned to use only Tier 1 vendors and products. They cost a bit more but last much longer and rarely break. Even if broken, our vendors fix them quickly and without giving you and us headaches.
The cost of your system is not only in products you purchase but in downtime you pay for when patients can't be serviced. Maintenance keeps your system humming and billing going.
There are many people out there who can fix computers, what separates our help desk is the structure of documentation so the engineers know your system and the personal approach they take in helping people. We know our clients and they know us on a first name basis.
Dianne Harrow, Office Manager
Lund Dental Associates
"SeamlessIT came in to install our new practice management system. Our expectation for them was simply to make it work - and that they did! Since then they’ve been supporting our computer system and we’re glad we have SeamlessIT to call if there is a problem. With SeamlessIT we’re guaranteed to get a call back so we’re not left sitting and trying to figure out what’s going on ourselves. Their trouble ticketing system really puts us in control of tech support. We get a call back or an e-mail right away. Also, they calm us down when a problem happens. For us any computer issue is an emergency. They sort things through and make us feel taken care of. My attitude is “make it happen” and “as long as it works” but these guys are available to explain things in plain English, no tech talk. As an office manager I don’t lose sleep over our computer system. I feel it’s completely covered by SeamlessIT”
Paul Galaid, DMD, Owner
Natick Dental Associates
"Just wanted to send a quick note to thank you, and your entire SeamlessIT tech team for the transition to my new office. Growing from a two station set up to an eight station network was actually something I had no idea what to expect. Your knowledge of Practice Works, as referred by the Kodak rep couldn't have been more accurate. When power outages caused problems with our service your speed of getting to my office and rectifying the problem could not have been any more efficient. I hope I don't have to experience this excellent customer service again! I'll be sure to recommend SeamlessIT to all of my colleagues seeking help with their technology needs”
Ann Gilmore, Practice Administrator
"Before SeamlessIT called us, we hadn’t been able to find reliable IT service. It used to take numerous phone calls, and long waits to simply get our issues acknowledged. That was one of our main fears before accepting SeamlessIT’s free offer. ‘What is going to be different about these guys?’ After calling some of their reference’s, and after Vladimir came in to our office for the free audit, our expectations were very high. 7 months now we have been with SeamlessIT. I am very happy with their quick response and reliable support. Some issues they fix for us in minutes! We are not left waiting in the dark anymore. We always get someone on the phone. Unlike our last company, I don’t have to do anything; they are our line of defense. They are fulfilling our expectations, and I do recommend them to my colleagues.”
Brenda Allen, Office Manager
Beacon Dental Group
"I am very pleased with how professional and responsive these guys are. I was an IT manager in the past, and was skeptical at first about a dental specific computer support company, but I was very impressed at how knowledgeable they are and how fair their pricing is. I can truly say I trust SeamlessIT. From the first network installation to their continuous support and maintenance, I am never unsure whether they will take care of us. They provide everything they promise and are very honest and reliable. I don’t feel like I have to worry about our computers anymore. I am happy to refer them to any of our neighboring dentists.
98% of calls are responded live. If not, we'll get back to you within 30 minutes!
You'll deal with friendly, knowledgeable, eager to impress people - always!
We'll communicate with you every step of the way in simple English, no techno-babble terms!
You'll be delighted or it's free!